Snow Phan currently serves as a Technical Account Manager at Workday, starting in January 2024. Prior experience includes roles at Oracle from October 2019 to November 2022 as a Principal Customer Success Manager and Senior Customer Success Manager, focusing on customer lifecycle management and project success in the APAC region. Snow Phan has also worked at DXC Technology as a Senior Customer Success Manager and Senior Associate Customer Support, addressing IT issues for customers in the AMEA region. Earlier positions include Technical Support Executive at Scicom (MSC) Bhd, providing support for Nokia products, and Office Administrator at Subang General Aviation Sdn Bhd, where responsibilities expanded to marketing and administrative systems. Snow Phan holds a Bachelor's degree in Computer Science/Information Technology from SEGi University & Colleges.
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