Sukhdeep Singh S. is an IT Service Management Leader with over 16 years of experience in enhancing service quality and business continuity. Currently serving as a Service Manager at Workday, Sukhdeep leads incident management efforts and implements Agile practices to improve service delivery. Prior to this, Sukhdeep held roles at major organizations including Microsoft Support, CGI, Herbalife Nutrition, and Massey University, where they focused on change and problem management, knowledge management, and service excellence. Sukhdeep holds a Postgraduate Diploma in Computing from Unitec Institute of Technology and a Bachelor's Degree in Electrical and Electronics Engineering from Guru Nanak Dev Engineering College.
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