Yvette da Silva

Yvette da Silva is currently a Technical Support Delivery Analyst specializing in Workday Business Processes at Workday since October 2023. Previously, Yvette served as a Product Associate at Nfinity Global Inc., where responsibilities included advocating for product enhancements and creating solutions based on user needs. Yvette's experience also includes a role as an Application Support Specialist at Smartbox Group, focusing on training documentation, real-time customer support, and cross-functional collaboration. Earlier positions at Hewlett Packard Enterprise involved coaching and training technical support teams, providing high-level technical assistance, and managing service desk operations for St. James's Place Wealth Management and Pfizer.