Osman Khan

Osman (Ozzy) Khan serves as the Director of Customer Success at Workera, with a comprehensive background in customer success, support, operations, and solutions architecture for both Enterprise and Government clients. Prior experience includes a role as Senior Customer Success Manager at Udacity, where Osman drove renewals and expansions while ensuring 100% gross retention during digital transformation initiatives. At EY, Osman led teams in supply chain and operations consulting, achieving significant savings and fostering process improvements for various clients. Early experience includes supply chain analysis at Unilever, where Osman implemented systems to enhance operational efficiency. Osman holds a Bachelor of Science in Supply Chain & Information Systems from Penn State University and a certification in Change Management from Cornell Johnson Graduate School of Management.