Cong Dinh

Associate Director of A.I & Optimization at Workforce Optimizer - AI Enabled WFM

Cong Dinh has a diverse work experience spanning different roles and industries. Cong started their career as a Warehouse Supervisor at Kuehne + Nagel in 2009, where they supervised operations and managed relationships with customers, vendors, and suppliers. In 2010, they worked as a Control Tower Supervisor at DHL Supply Chain, focusing on process improvements, maintaining workflow productivity, and developing strategies for competitive advantage.

In 2010, Cong Dinh transitioned to the academic field and joined the Business & Service Computing Laboratory as a Research Assistant. Cong then moved to Telecom Italia in 2012, working as a Research Associate.

In 2015, Cong Dinh founded WINDELIV Vietnam Company Limited, a crowdsourced delivery service. As the Founder and GM, they focused on building a green home delivery network and facilitating package delivery for city residents.

From 2017 to 2018, Cong Dinh served as the CEO of MPEX Corporation, although specific details about their role are not provided.

Since 2018, they have been actively involved in AI and optimization roles at Workforce Optimizer - AI Enabled WFM. Cong started as a Senior Optimization Engineer, supporting existing optimization solvers and implementing mathematical modeling techniques. Cong progressed to become an AI & Optimization Manager, responsible for managing AI projects and teams. Currently, Cong Dinh holds the position of an Associate Director of A.I & Optimization, providing leadership and expertise in AI and optimization strategies.

Overall, Cong Dinh has a strong background in supply chain management, research, and AI-enabled optimization, with experiences in diverse industries.

Cong Dinh has a strong education background in the field of Computer Science and Industrial Engineering. Cong obtained their Doctor of Philosophy (Ph.D.) degree in Computer Science from Università di Trento, where they studied from 2012 to 2015. Prior to that, they earned a Master's Degree in Industrial Engineering from Pusan National University, studying from 2010 to 2012. Cong Dinh's undergraduate education was completed at Ho Chi Minh City University of Technology, where they earned a Bachelor's degree in Industrial Systems Engineering from 2004 to 2009.

Additionally, Cong Dinh has a high school education from Le Hong Phong High School for the Gifted in Hochiminh City, Vietnam, where they studied from 2001 to 2004.

In terms of certifications, Cong Dinh has obtained several additional qualifications. Cong received a certification in Professional M&A and Private Equity from the Center for Business Skills Training & Consulting in May 2021. Cong also obtained a certification in Wealth Management from the same institution in March 2021. In December 2014, Cong Dinh received a certification in Mining Massive Datasets from Coursera.

Links

Previous companies

DHL logo

Timeline

  • Associate Director of A.I & Optimization

    March, 2021 - present

  • AI & Optimization Manager

    September, 2019

  • Lead Optimization Engineer

    July, 2018

  • Senior Optimization Engineer

    April, 2018