Working Solutions
- Lori L.
LL
Lori L.
Agent Technology Senior Support Analyst at Working Solutions
Lori L. has amassed a wealth of experience in various roles within the customer service industry, specializing in quality assurance, agent development, and technical support. Working at multiple companies such as Working Solutions, ACD Direct, and Arise Virtual Solutions, Lori has honed their skills in ensuring client standards are met and providing support for home-based agents. Graduating with a Bachelor's degree in Fine/Studio Arts, Lori combines their artistic background with their strong technical abilities to excel in their role as a Senior Technical Support Analyst.
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No direct reports
Timeline
Agent Technology Senior Support Analyst
January, 2019 - present
Agent Onboarding Specialist
November, 2015
Agent Development Instructor
March, 2014
Agent Development Process Coordinator
January, 2013
Quality Performance Specialist
January, 2012
Quality Assurance Assistant
November, 2010
Customer Service Representative
October, 2004