Bobby Koch is an experienced professional in customer success and product management, currently serving as a Customer Success Software Administrator in Global Services at Workiva since November 2021. Prior experience includes roles as a Customer Success Tools Administrator at Justworks, where expertise with Zendesk, Talkdesk, and integrations was developed. Bobby has also held positions at SEVENROOMS as both Product Manager and Customer Support Manager, and at ConveyIQ as Manager of Product Support and Product Specialist. Earlier roles included operations at Ardsley Musical Instrument Service and marketing and events coordination at Rye Playland Amusement Park. Bobby holds a Bachelor's degree from the University at Buffalo.
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