Carmen T.

Carmen T. is an accomplished professional with extensive experience in customer success and sales management. Currently serving as the Lead Customer Success Manager at Workiva, Carmen oversees post-sales activities for SEC, ESG, and financial reporting solutions while also holding the position of Customer Pillar Leader for the Hispanic and Latino Business Employee Resource Group. Prior to Workiva, Carmen held significant roles at Millicom, SoftwareONE LATAM, Oracle, GBM as a Service, and Sun Microsystems, demonstrating a strong track record in driving product adoption and customer engagement. Carmen possesses a Bachelor's degree in Computer and Information Sciences and a Master's degree in International Business Management, with ongoing education at INCAE Business School.