Jackson Phan has over a decade of experience in customer success and technical support, currently serving as an Enterprise Product Success Manager at Workiva since August 2012, where responsibilities include acting as a direct point of contact for customers to ensure their success in reporting. Prior roles include positions as an Enterprise Customer Success Manager and Senior Customer Success Manager at Workiva, a Technical Support Specialist at BlackBerry, a Brand Advocate at MarketStar, and an L2 Technical Analyst at Dell. Educationally, Jackson holds a Bachelor of Applied Arts and Science degree from the University of North Texas, an Associate of Science degree from Richland Community College, and has attended Texas A&M University.
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