Mackenzie T. is a Senior User Experience Designer at Workiva, where leadership in design strategy for a tasking product is a key responsibility. This role follows previous work as a User Experience Designer within the same company, where Mackenzie was the first UX resource for Chains, enhancing UX maturity during a significant transition. Prior experience includes a contract position at Franklin Madison, designing the company’s first online customer portal, and a role at Shelter Insurance Companies, where notable achievements included a 20% increase in e-commerce conversion rates and advancement of UX maturity. Mackenzie also holds a Bachelor’s Degree in Journalism from the University of Missouri-Columbia.
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