Romain Briandon

Romain Briandon is an experienced professional in customer success and e-commerce management, currently serving as a Customer Success Manager at Workiva since September 2022. Prior to this role, Romain held similar positions at Sprinklr and served as an E-Commerce Manager and Head of Customer Service at G3 Concepts, where responsibilities included budget management, project coordination, and team leadership. Romain has a strong background in web marketing, having worked on SEA campaigns and affiliate programs at Generali, and gained initial experience in webmarketing and project management at Meetphone. Romain’s educational qualifications include a Master’s degree in E-Commerce and Social Networks, a Bachelor’s degree in Business Administration, and a DUT in Commercial Techniques, all from Université Paris-Est Créteil (UPEC).