Ryan M. is a skilled professional with extensive experience in customer success management, sales operations, and project management. Currently serving as Lead CSM for Governance, Risk, and Compliance (GRC) at Workiva since March 2019, Ryan supports a portfolio of Fortune 500 clients by providing strategic partnership to c-suite teams and overseeing the success of integrated risk solutions. Prior to Workiva, Ryan held various roles at National Business Media, including Account Executive, where responsibilities included managing a multi-million dollar client book, and as a Production Project Manager, leading project teams for top-tier clients. Ryan's career also includes experience in store management at Starbucks and an internship with the Colorado Rockies Baseball Club. Educationally, Ryan holds a Bachelor of Science in Business Administration and a Bachelor of Arts in Graphic Design from the University of Northern Colorado.
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