Jonathan Wang

Jonathan Wang is a seasoned customer success leader currently serving as the Director of Customer Experience at Workiz, where they lead all post-sales functions and develop strategies to enhance customer satisfaction and drive revenue growth. Previously, they held the position of Senior Manager of Customer Success at Procore Technologies, managing customer success outcomes and fostering a customer-focused culture across the organization. Jonathan began their career as a Financial Associate at Cetera Advisor Networks LLC, followed by roles in business development and various customer success positions at Invoca and Procore. They hold a Bachelor of Arts in Business and Economics from Westmont College, which they earned in 2013. Additionally, Jonathan contributes to the Catalyst Coaching Corner as a Growth Coach, guiding aspiring customer success leaders.