Laurence Vézina is an experienced Business Operations Manager specializing in SaaS implementation, with a focus on revolutionizing collaboration between headquarters and frontline staff. Currently serving as a Customer Success Manager at WorkJam, Laurence previously held roles as Implementation Lead and Implementation Consultant. Laurence has a background in the retail industry, having worked at SEPHORA in various capacities, including Chef éducation and Gestionnaire talents et opérations. They hold a Baccalauréat in Administration de affaires from Université Laval and are pursuing a DEC in Techniques en gestion de commerces at Cégep de Sherbrooke. Additionally, Laurence is enhancing their English proficiency through coursework at EF Executive Language Institute.
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