Desiree G. is an experienced IT professional with a strong background in technical support and troubleshooting across various operating systems, including Windows and macOS. Currently serving as an IT Technician at Workleap since May 2022, Desiree provides both on-site and remote IT support. Previous roles include IT Specialist at Coveo and IT Technician at Element AI, where remote support was emphasized due to COVID-19. Desiree's extensive experience also includes a significant tenure at Apple, where technical problem-solving and customer education were key responsibilities. Desiree holds a D.E.C. in Medical Records Management from Collège O’Sullivan de Montréal and has completed various credits in Marketing at Concordia University. Early career experience includes translation and transcription services at Scaning Marketing and sales at Aquascutum.
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