Stéphane Thinel

Stéphane Thinel possesses extensive experience in technical support and IT management, with a career spanning over three decades. Currently employed as a Technical Support Agent at Workleap since August 2021, Stéphane specializes in troubleshooting escalated customer issues and providing emergency recovery support. Previous roles include System Software Specialist at LOC Software, where Stéphane analyzed and resolved system issues across various Microsoft Windows applications, and IT Technician at Groupe Sportscene inc., focused on POS configurations and network equipment installations. Notable earlier positions include Technical Support Technician at ACCEO Solutions and IBM Canada Ltd., where Stéphane provided client support and education on software systems. Stéphane began a career in IT at Thinel et Fils inc. as an Administrator, overseeing the company's IT solutions. Stéphane holds a Microsoft certification in SQL Database Administration and completed an IT Technology program at Institut Control Data.