Amr Abdalla has vast experience in various roles such as Technical & Soft Skills Trainer at Raya Contact Center, Web Chat Specialist at Vodafone International Services, Escalation Resolution Specialist at Telecom Egypt, and currently working as an Escalation Manager at WorkMotion. Additionally, as a Freelancer, Amr offers services in web scrapping and data cleansing. With a strong background in customer support and technical training, Amr excels in handling escalated cases and exceeding customer expectations.
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