Lucy Wachira

Lucy Wachira is a skilled professional with experience in client services, public relations, customer support, and product analysis. At Corporate Staffing Services Kenya, Lucy served as a Client Service Executive and Corporate Writer, focusing on client interactions and enhancing LinkedIn visibility for job seekers. Previous roles include Public Relations Intern at Kenya Civil Aviation Authority, providing support in media monitoring and event management, and Customer Service Representative at Metro by T-Mobile, delivering personalized service. Currently, as a Product Support Executive at Workpay, Lucy specializes in B2B SaaS client support. Additionally, experience as a Business Analyst at Access Bank (Kenya) PLC involved data analysis and product competitiveness. Lucy also freelanced in web design, content writing, and social media management under Macnate Digital, and began a career in customer service at KFC. Lucy holds a Bachelor's degree in Journalism and Mass Communication from the University of Nairobi, graduating with Second Class Honors, Upper Division.