Chanel A.

Program Specialist at Workrise

Chanel A. is an experienced Customer Success Manager at Workrise, overseeing relationships with 70 accounts and supporting 600 customers through the onboarding process and post-sales journey. Previously, Chanel excelled as a Senior Client Experience Agent at Stitch Fix, where strategic problem-solving led to a 20% increase in KPIs and improved client retention. Additional roles include a Production Artist at Springbox and American Campus Communities, a Member Services Associate at SHARE NOW, and a Department Manager at Nordstrom, demonstrating a strong background in customer service and operational efficiency. Chanel holds a Bachelor of Arts in Merchandising and Buying Operations from Sam Houston State University and an Associate's degree in Graphic Design from The Art Institutes.

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