Tracy Klass is a qualified business professional and Senior Manager of Research and Insights at WorkSafeBC, with over twenty years of experience in market research, customer intelligence, and project management. Previously, Tracy held roles such as Business Research Manager at Fiver Media and Business Development Director at TNS, where they exceeded revenue targets and managed large teams. With a strong background in coaching and mentorship, Tracy excels in communication and problem-solving, focusing on actionable insights and strategic consultative services. Tracy's educational journey continues at U.M.I.S.T., contributing to their extensive knowledge in the field.
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