Michael Robinson is an experienced Technical Support Engineer with a strong background in troubleshooting and customer support across various industries. Currently serving as Technical Support Engineer III at WorkSmart since February 2019, Michael has progressed through multiple technical support roles within the company. Prior experience includes positions as a NOC Technician and Internet Help Desk Technician at Hargray Communications, where responsibilities included monitoring ISP services and providing customer support. Additionally, Michael worked as a Technical Lead at support.com, delivering training and technical assistance to junior technicians, and served as a Crestron Programmer and IT Technician at Custom Audio Video, focusing on programming and support for audio/video systems. Michael holds a High School Diploma from Eagle's Landing High School.
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