Mark Presto is a seasoned Customer Success Leader with extensive experience in AI, SaaS, and API industries. They founded Oakland Up, aiming to support startups in Oakland, and have held significant roles at companies like HeyGen, where they currently serve as Global Director of Customer Success and Renewals, and Workstream, where they lead the Customer Success team. Their previous positions include Head of Customer Success at Dropbox and Beekeeper, as well as managerial roles at Peek.com and Groupon. Mark holds a Bachelor of Science in Arts Administration from Butler University and completed a course on "Tame Data for Big Insights" at Stanford Continuing Studies.
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