Danielle McEvoy is a seasoned professional with extensive experience in consulting, service delivery, and customer service management. Currently serving as a Professional Services Consultant at WorkTango Inc. since July 2023, Danielle has previously held similar roles at RelateCare, where responsibilities included collaborating with US healthcare clients to enhance business processes and conducting competitive analyses. In the role of Service Delivery Manager for US Contact Center Operations, Danielle led a large team, focusing on performance management and continuous operational improvements. With prior experience managing diverse programs and teams at companies like Rigneydolphin and various customer service roles, Danielle demonstrates a strong background in training, development, and delivering exceptional customer experiences. Education includes a degree from South East Technological University.
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