Ben Ong

Strategic Customer Experience Manager at Workvivo

Ben Ong is an experienced professional in customer success and account management, currently serving as Strategic Customer Experience Manager at Workvivo and as Artists & Repertoire Specialist at Paradise Music Group. Prior to these roles, Ben excelled at hireEZ as Senior Enterprise Customer Success Manager, where responsibilities included conducting business reviews, managing renewal processes, and partnering with Account Managers for account expansion. Ben also held positions at Mavenlink and ADP, focusing on client management and customer education on product functionalities. Ben earned a Bachelor of Arts in Economics/Marketing from the University of California, Riverside, in 2015.

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Previous companies

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Timeline

  • Strategic Customer Experience Manager

    February, 2024 - present