Jim Byrne

Jim Byrne is a seasoned professional in customer success and analytics solutions, currently serving as a Customer Success Leader at WorkWave since April 2021, where responsibilities include implementing SaaS solutions and managing enterprise-level customer relationships. Prior to WorkWave, Jim was the Analytics Solutions Delivery Leader at IRI, overseeing professional services for strategic analytics software. Jim has held leadership positions at Vistaar Technologies and Model N, focusing on professional services and analytics integrations, and previously led a significant international services business for IRI. Early in their career, Jim gained experience in engagement management and pre-sales consulting at Breakaway Solutions. Jim holds a Bachelor of Science degree in Management Information Systems from Pennsylvania State University.