Michael Christ

Michael Christ is a seasoned product manager and customer success professional with extensive experience at WorkWave since April 2016. In various roles, including Product Owner and Team Lead for Customer Success, Michael has developed onboarding and success programs for marketing SaaS products, led a Tier 2 Support team, and handled customer escalations. Previous roles at WorkWave focused on supporting and implementing routing solutions, emphasizing efficiency and cost reduction for businesses. Michael's career also includes leadership positions at Sprint, where customer satisfaction ratings consistently exceeded goals, and earlier roles in retail at Office Depot and Cold Stone Creamery, showcasing a strong foundation in customer service and sales. Michael holds degrees in Humanities and Liberal Arts from Brookdale Community College.