Michelle Lucas is a seasoned Customer Experience Executive with nearly 15 years of experience leading global Success, Services, and Operations teams. Currently the VP of Global Customer Success at WorkWave, Michelle has held significant roles in organizations such as PowerSchool and GoGuardian, where they drove customer satisfaction and retention strategies while managing large teams and budgets. Michelle's educational background includes degrees in Microbiology from the University of Florida and Computer Programming from Santa Fe Community College, coupled with graduate studies in Computer Information Science from the University of Phoenix. Known for their integrity-driven leadership, Michelle excels in creating value for customers while fostering a culture of collaboration and continuous improvement.
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