Workyard

Dylan Sewell is a seasoned Customer Experience Professional with 14 years of experience in Customer Implementation, Success, and Growth. Currently serving as the Head of Customer Success at Workyard since 2024, they have previously held significant roles in organizations such as PCS Software Inc and Terminal49, where they were instrumental in enhancing customer satisfaction and retention. Dylan's past experience includes managing customer success strategies and operations in startups and established companies alike, demonstrating a consistent track record of reducing churn and driving revenue retention through innovative models and customer-centric initiatives. Additionally, they served in the United States Air Force from 2007 to 2016, contributing to their well-rounded skill set in customer advocacy and team leadership.

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