World Challenge
Vicky Doherty is a seasoned professional with extensive experience in customer experience strategy and leadership development. Currently serving as Head of Customer Experience for World Challenge since April 2007, Vicky has led initiatives to enhance service delivery across diverse customer stakeholders in the UK and Australia. Previous roles include Chief Learning Officer and Head of Customer & Leader Experience, focusing on staff training, recruitment, and exceptional customer service. Vicky's expertise encompasses customer experience strategy, e-learning, coaching, and stakeholder engagement. Educational background includes a Bachelor of Arts in Business Studies from the University of Staffordshire and CIPD qualifications, supplemented by recent studies at Buckinghamshire College Group. Prior experience includes a role in new product development at Faccenda Foods Ltd.
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World Challenge
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We work with schools across the UK, Australia and New Zealand in creating transformational educational travel experiences that take the very best care of both people and planet. We have the worlds largest network of community partnerships of any other student travel organisation and are committed to gaining the highest possible student outcomes for our travellers.