Mateo Ramirez is a seasoned Operations and Customer Service Manager with over 12 years of experience in international logistics, supply chain management, and project coordination across multiple sectors. Currently, they lead operations and customer service for World Courier in 16 countries in Latin America and the Caribbean, focusing on temperature-controlled products for the pharmaceutical industry. Previously, Mateo held key positions such as Production and Operations Director at Instituto Colombiano para la Evaluación de la Educación (ICFES) and Logistics Manager at Thomas Greg and Sons, where they achieved significant cost savings and operational efficiencies. Mateo holds a degree in Ecology from Pontificia Universidad Javeriana and a specialization in Business Administration from Universidad EAN.
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