William Hatcher is a Senior Unified Collaboration Team Lead at World Wide Technology, specializing in Cisco Unified Communications. With extensive experience in various industries including education, commercial, and defense, they have developed a strong expertise in network engineering. Previously, they served as a Senior Unified Communications Engineer, providing design solutions and deploying products globally, and have also worked as an Iraq Consultant during Operation Iraq Freedom. William has held teaching roles at Tarrant County College and Texas State Technical College, where they developed course curriculum and instructed students. Currently, they are pursuing the Cisco Certified Internetwork Expert in Voice.
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