Selim Ethem

Selim Ethem is an experienced professional in quality assurance and customer success, currently serving as the Head of QA & Complaints at WorldFirst since February 2023. Prior to this role, Selim worked at Shieldpay as a Customer Success Manager from January 2022 to February 2023. At Nutmeg, Selim held dual positions as CS Operations Manager and Head of Complaints from January 2017 to January 2022, demonstrating a strong track record in managing customer relationships and operational excellence.