Barry Robb is currently the Head of Performance Management for Merchant Services at Worldline Global, where they lead an international team in transforming customer service performance management. With extensive experience in various managerial roles across large organizations, Barry has a proven track record of driving improvements in service delivery and operational efficiency. They have previously held positions such as Operations & Finance Manager at ESCO and Director of Professional Services at Ingenico. Barry earned a BSc in Manufacturing from the University of the West of Scotland and holds a Diploma in Production & Inventory Management from the Institute of Operations Management.
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