Eva Eon is a seasoned customer experience leader with over 20 years of expertise in customer support and success. They currently manage the Customer Experience Center and Customer Success Managers at Worldline, where they advocate for customer satisfaction and operational excellence. Previously, Eva held key roles at NCR and Expereo, focusing on team leadership, process improvement, and enhanced customer journeys. With a background in both project coordination and incident management, they emphasize the importance of collaboration and continuous improvement to create exceptional customer experiences. Eva's educational credentials include a Baccalaureate in Economy and Social Law from Lycee Clement Marot.
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