Steve ROUX is an experienced technical architect specializing in omnichannel contact center solutions, currently working at Worldline Global since July 2018. ROUX has led projects involving security, operators, networking, and VoIP, while also managing cross-departmental initiatives and contributing to pre-sales activities by designing specific solution architectures. Prior to Worldline, ROUX held various roles at companies like Axel IT and TOUPARGEL, focusing on unified communication technologies and project management related to Avaya, Vocalcom, and Asterisk systems. ROUX has extensive consulting experience with organizations such as SNCF, where responsibilities included infrastructure management and application integration. ROUX holds a Master's degree in Computer Systems and Networks from Université Lyon 1 and has completed several relevant professional qualifications in industrial computing and systems.
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