Thomas Gruber has extensive experience in web development, project management, and IT operations across several prominent companies, including Österreichische Post, Sony NetServices, and SIX Payment Services. As a Senior Web Developer at Österreichische Post, Thomas led the development of numerous applications, working closely with stakeholders to ensure high-quality outputs. At SIX Payment Services, Thomas held multiple roles, advancing to Head of Service Management and Operations, where responsibilities included overseeing IT services and improving service delivery based on industry best practices. Currently, Thomas serves as Head of End-User Support EMEA East at Worldline, focusing on leading support teams, enhancing user satisfaction, and ensuring operational efficiency for a large user base.
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