Ella Shepherd

Customer Success Coordinator EMEA
at Worldly

Ella Shepherd currently serves as a Customer Success Coordinator for EMEA at Worldly, a position held since October 2025. Prior to this, Ella worked as a Customer Care Executive at HURR, focusing on assisting customers with renting and lending queries. Additional experience includes roles as a Sustainability Coordinator at New Look, where responsibilities involved managing green claims and supply chain mapping, and temporary positions as a Museum and Gallery Assistant with Artisan People Limited. Ella's earlier career includes roles as an Assistant at UAL Arts Temps and a Sales Associate at Anthropologie Europe. Education includes a Bachelor of Science in Psychology of Fashion from the University of the Arts London and various certifications from Google Digital Garage.

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