Melissa Smith is a seasoned Salesforce Solution Architect currently serving as a Senior Salesforce Solutions Architect at the Wounded Warrior Project, a position held since 2025. Previously, they worked at various organizations including Crowe as a Senior Manager and Capgemini as a Salesforce Solution Architect. With extensive experience as a Salesforce Administrator and Architect, they have contributed to companies such as RealPage, Inc. and L'Oréal. Melissa holds a Bachelor's degree in Cyber Security from Western Governors University, which they completed in 2021.
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