Audrey Roberts

Audrey Roberts has extensive experience in customer service and business operations, primarily within the telecommunications industry. At WOW! Business, Audrey held various roles from Data Entry & Quality Control Representative to Business Account Manager, overseeing tasks such as contract renewals, customer satisfaction, and sales administration. Responsibilities included managing workloads, providing quality assurance, and conducting training for team members. Prior experience at Sitel as a Customer Service Supervisor involved mentoring and assisting colleagues in technical support for major clients. Audrey holds a degree in Psychology from Paine College.