Kendall Thomas

Principal Program Manager at WOW!

Kendall Thomas has a diverse work experience that spans several industries. They began their career at Barnes & Noble in 2006, starting as a Bookseller and eventually taking on roles like Bargain Lead and Children's Lead. At Barnes & Noble, they were responsible for maintaining displays, training employees, and providing customer assistance.

In 2014, Kendall joined Comcast Business as a Tier 1 Technician and advanced to roles like Implementation Analyst and Business Analyst. At Comcast Business, Kendall coordinated training, developed process improvements, and improved customer experience by standardizing processes.

Since 2017, Kendall has been working at WOW! Internet, Cable & Phone. They started as a Project Manager and progressed to the role of Senior Project Manager and Principal Program Manager. Unfortunately, the end dates for these roles are not specified.

Overall, Kendall has gained experience in project management, process improvements, and customer service throughout their career.

Kendall Thomas has a Bachelor of Arts (B.A.) degree in International Studies from the University of Colorado Denver, which was obtained from 2009 to 2013. Prior to that, Kendall earned an Associate of Arts (A.A.) degree in History from Arapahoe Community College, which was obtained from 2005 to 2007.

In addition to Kendall's educational background, they have acquired several certifications. These include "Leadership Insights on Conflict Management," "Leading Others through Conflict," and "Welcome to the Leadership Development Program." These certifications were obtained from Skillsoft in July 2022.

Links

Previous companies

Barnes & Noble logo

Timeline

  • Principal Program Manager

    November, 2023 - present

  • Senior Project Manager

    May, 2019

  • Project Manager

    May, 2017

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