Mike Byrd is a Tier 3 Lead in Commercial Technical Operations at WOW! Internet, Cable & Phone. Prior to this role, Mike worked as a Provisioning Technician and Supervisor at the same company. With experience in managing technical teams and troubleshooting customer service issues, Mike has a strong background in the field. Before joining WOW!, Mike held positions at EarthLink and Deltacom, where Mike specialized in Hosted VoIP coordination, repair, and trouble resolution. Mike's education includes a High School Diploma from Arab High School.
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