Veronica M.

Veronica M. has extensive experience in legal compliance and team leadership, currently serving as a Legal Compliance Specialist at WOW! Internet, Cable & Phone since November 2017. Responsibilities include monitoring accounts for legal compliance in various areas including DMCA and CLEA. Previously, at Northwood, Inc. from November 2007 to November 2017, Veronica held the position of Team Leader for Auto/PIP and Worker’s Compensation, focusing on training new employees, marketing, ensuring quality customer service, and processing medical claims. Veronica's educational background includes degrees from Wayne State University and NCTI, Inc., with specializations in Cable Network Overview and Excellence in Customer Service.