WOW! is one of the nation's leading broadband providers, with a service area that passes over three million residential, business and wholesale consumers. WOW! provides services in 19 markets, primarily in the Midwest and Southeast, including Illinois, Michigan, Indiana, Ohio, Maryland, Alabama, Tennessee, South Carolina, Florida and Georgia. With an expansive portfolio of advanced services including high-speed Internet services, cable TV, phone, business data, voice, and cloud services, the company is dedicated to providing outstanding service at affordable prices. WOW! also serves as a leader in exceptional human resources practices while providing high standards for employee relations and business practices, recognized by the National Association for Business Resources' Best & Brightest Company to Work For award for each of the past five years.

Telecommunications

WOW!

WOW!'s headquarters in Englewood, CO, United States

This department provides assistance and resolution for technical issues, ensuring smooth operational functionality for users.

Technical Support

The Engineering and Technical Support team at WOW! is responsible for designing, implementing, and maintaining the company’s advanced broadband infrastructure and services. This team ensures seamless integration of software products, optimizes network performance, and enhances user experience through technical support and innovative engineering solutions. They play a crucial role in advancing WOW!'s mission to deliver high-quality, reliable services to millions of consumers.

Engineering and Technical Support

The Sales and Business Development team at WOW! is responsible for driving revenue growth by acquiring new customers and strengthening relationships with existing clients. This team focuses on strategic account management, market expansion, and maximizing sales opportunities across residential and business sectors. With a diverse range of specialists, including account executives and sales managers, they work collaboratively to deliver tailored solutions and exceptional service to meet customer needs.

Sales and Business Development

The Leadership Team at WOW! is responsible for steering the company's strategic direction and overseeing its diverse operations. This team, comprised of key executives from various functions including technology, customer experience, marketing, finance, and product development, collaborates to ensure outstanding service delivery, drive market expansion, and implement innovative solutions. With a focus on employee engagement and operational excellence, they work to maintain WOW!’s reputation as a leading broadband provider while fostering a positive work culture.

Leadership Team

This department focuses on acquiring new clients and managing relationships with existing accounts to drive revenue growth.

Business Development

This department oversees and optimizes the organization's operational processes and resources.

Operations Management

The Marketing and Brand Management team at WOW! focuses on enhancing the company's brand visibility and customer engagement across its diverse service areas. By developing and executing strategic marketing initiatives, managing brand messaging, and leveraging digital platforms, the team aims to attract and retain customers while promoting WOW!'s commitment to exceptional service and community involvement. They also analyze customer insights and market trends to refine marketing strategies and ensure alignment with business objectives.

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Other teams

Engineering and Technical Support

Sales and Business Development

Leadership Team

Business Development

Operations Management

Marketing and Brand Management