Akwanzaa B. is a skilled Technical Support Engineer at WP Engine, where responsibilities include serving as a Subject Matter Expert for Command Line, WP CLI, and Bash, as well as managing complex issues through advanced analytical and problem-solving skills. With prior experience as a Web Advisor at Newfold Digital, Akwanzaa demonstrated capabilities in monitoring and diagnosing Linux, Apache, MySQL/MariaDB, and PHP, and contributed to refining technical support processes. Akwanzaa also has a strong track record of onboarding and mentoring new hires, enhancing team efficiency and knowledge. Currently pursuing an Associate of Science in Computer Science at Lone Star College, Akwanzaa previously attended Western Governors University.
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