Brian Matthews is a seasoned Customer Experience professional with over fifteen years of expertise. They served as the Sr. Manager of Customer Experience at WP Engine from 2013 to 2015 and have been the Director of Technical Support at the same company since 2015. Prior to this, they worked as a Support Manager at Webmail.us from 2002 to 2007 and as the Manager of Technical Support at Rackspace from 2007 to 2013.
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