Dylan Saunders is a Technical Support Manager at WP Engine, a position held since October 2013, with a focus on managing daily operations of support shifts and serving as an escalation point for both support staff and management. Previously, Dylan held roles as a Technical Support Shift Lead and Level 2 Support Specialist, where extensive knowledge of server infrastructure and the Woo suite of products was utilized to provide comprehensive technical assistance and improve internal processes. Prior to WP Engine, Dylan worked at Hostgator.com in various roles, including Cancellations Administrator/Retention Specialist and Jr. Administrator, and began a career as a Data Analyst at MyEdu. Dylan holds a Bachelor's degree in Linguistics from The University of Texas at Austin, completed in 2010.
This person is not in any teams
This person is not in any offices