Kristin Luce is a Technical Support Manager at WP Engine since April 2017, where responsibilities include leading a team of technical support staff, addressing complex customer interactions, and providing training and feedback. Prior to this role, Kristin worked at Apple from August 2011 to April 2017 as a Specialist, focusing on customer service and sales in electronics, along with educating new tech owners on device setup and troubleshooting. Kristin also gained experience in customer service at Impact Merchandising from December 2013 to October 2014. Currently pursuing a Bachelor's degree in History at Sam Houston State University since 2017.
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