McAlister Southern is a seasoned executive with extensive experience in customer success and sales management across multiple industries. Currently serving as Senior Vice President of Customer Success at WP Engine since October 2025, McAlister previously held the role of Senior Vice President of Customer Success & Global Client Retention at Mitratech, where responsibilities included overseeing global teams focused on client retention for a $250M portfolio. McAlister's career also includes significant sales leadership positions at Informatica, Paycom, and Cbeyond, demonstrating a strong track record in strategic sales management, client satisfaction, and organizational growth. A graduate of Schreiner University with a degree in Psychology, McAlister combines academic knowledge with robust professional expertise to drive client success initiatives.
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