Michael Gomez serves as the Onboarding Manager at WP Engine, overseeing a diverse portfolio of high-value clients and crafting customized onboarding strategies to meet their complex technical needs and promote long-term retention. Previously, Michael held various roles within the technical support domain at WP Engine, including leading a team to enhance process efficiency and training programs while responding to escalated technical issues. Early career experience includes functioning as a Security Analyst at A Small Orange. Michael's extensive background in technical support and client management underscores a commitment to exceptional service delivery and client satisfaction.
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