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Pierce O'Neill

Technical Support Engineer 1

Pierce O'Neill is a Technical Support Specialist at WP Engine, where responsibilities include ensuring a positive customer support experience and daily engagement with WordPress, plugins, and themes since November 2023. Previous experience includes working as a Modern Workplace Analyst at Kaptec, focusing on Microsoft 365 and Azure services, and a Senior Full Stack Web Developer at Digidude Web Services, where capabilities included developing with HTML5, CSS3, PHP, and JavaScript. Additional roles involve cybersecurity analysis, full stack development, and various account management positions, demonstrating a strong background in technology and business administration. Pierce O'Neill holds multiple degrees, including a Bachelor of Science in Data Centre Management and a Postgraduate Diploma in Computer Science in DevOps, with extensive formal education in computing and software development.

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